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If this is a medical emergency, please call 911. For urgent visits, please see one of our immediate care locations.

If this is a medical emergency, please call 911.

Northwestern Memorial Hospital

If this is a medical emergency, please call 911. For urgent visits, please see one of our immediate care locations.

If this is a medical emergency, please call 911.

Before your visit, review our visitor policies.

Overview

Northwestern Memorial Hospital is an academic medical center in the heart of downtown Chicago with physicians, surgeons and caregivers representing nearly every medical specialty.

Northwestern Memorial Hospital enjoys a teaching and service partnership with Northwestern University Feinberg School of Medicine, an integration that provides patients access to leading-edge clinical trials and fosters an environment of world-class patient care, academic inquiry and innovative research.

Northwestern Medicine is proud to have five hospitals ranked among “America’s Best” by U.S. News & World Report for 2024-25. Anchored by Northwestern Memorial Hospital, the only Illinois hospital on the national Honor Roll for 13 straight years, we’re leading the quest for better care and better treatments in the Chicagoland area.

Northwestern Memorial Hospital has also received Magnet® recognition*, the gold-standard for nursing excellence, from the American Nurses Credentialing Center.

A Forward-Thinking, Patient-Forward Health Destination

In 2016, the American College of Healthcare Architects recognized Northwestern Memorial Hospital with the Legacy Project Award for forward-thinking design and enduring excellence in hospital design. Northwestern Memorial Hospital was one of the first hospitals to dedicate private rooms to all patients and continues to do so to this day. Private rooms are proven to not only improve patient outcomes and encourage a closer, more collaborative relationship with the care team, but also provide additional comfort and privacy for patients and their families during a stressful time. Patient rooms are designed to offer maximum natural light and city views, and the hospital's integrated inpatient and outpatient system is organized by specialty to allow for greater efficiency for physicians to see patients.

The downtown medical campus includes Prentice Women’s Hospital, Feinberg Pavilion, Galter Pavilion, Olson Pavilion, Arkes Family Pavilion, Lavin Family Pavilion and a number of other facilities and physician offices. The campus is designed to be a health and wellness destination, and a launch pad for community involvement. In addition to providing medical services, buildings on the campus are also home to restaurants, retail stores and pharmacies that have been handpicked based on community feedback to provide both healthy and local choices. The campus also provides spaces for educational seminars, wellness classes and other events dedicated to the health of the community.

Parking and Transportation

Parking is available at discounted rates for patients and visitors of Northwestern Memorial Hospital.

Elevator access in the southwest corner (St. Clair) of Galter Pavilion Huron Garage A is currently limited due to renovation work. Additional elevators are available in the northwest corner (Superior Street) of the garage, and a half level up or down in the southeast corner (Huron Street).

Download Parking Map

Parking Rates

Standard Parking

Up to 7 Hours: $14 7 to 24 Hours: $30

Parking Validation

Parking garage tickets must be validated each time a car is parked. Without validation, regular garage rates will apply. You can validate your ticket at the Customer Service Desks on the first and second floors.

Parking Lots and Entrances

Building Entrance Parking Lot

Transportation

Find convenient transportation to and from Northwestern Memorial Hospital, including taxis, public transit and train transportation.

Accessibility

Northwestern Medicine is committed to providing a hospitable environment for all. We offer the following accessibility resources to accommodate your stay or visit:

  • Accessible parking
  • Accessible restrooms
  • Wheelchairs
  • Patient escorts
  • Language interpreters
  • Resources for the hard of hearing
  • Service animals

Learn more about our accessibility resources.

Patient and Visitor Information

Visiting Hours

Monday
8 am–8 pm
Tuesday
8 am–8 pm
Wednesday
8 am–8 pm
Thursday
8 am–8 pm
Friday
8 am–8 pm
Saturday
8 am–8 pm
Sunday
8 am–8 pm

Please review our visitor policies.

Gift Shop
Cloverkey is on the second floor of Galter Pavilion.

  • Buy gifts, snacks and beverages, fresh flowers, convenience items, Northwestern Medicine branded merchandise, and more.
  • Shop in person, online or by phone (312.926.3316).
  • Pay no delivery fee to have gifts delivered to patients. Order within two hours of closing for same-day delivery.

Hours:
Monday – Friday: 7 am – 7 pm
Saturday and Sunday: 10 am – 4 pm
Holiday hours may vary

Shop

Northwestern Medicine Lavin Family Pavilion

  • Vision Care Center
  • Walgreens

Northwestern Medicine Prentice Women's Hospital

  • Ashland Addison Florist
  • Monica & Andy
  • Zen and Now Gift Shop

Northwestern Memorial Hospital Arkes Pavilion

  • Gateway Newsstand

Northwestern Memorial Hospital Feinberg Pavilion

  • US Bank

Northwestern Memorial Hospital Galter Pavilion

  • Barbara's Bookstore
  • Cloverkey and Brand Store
  • Walgreens

Dine

Northwestern Medicine Lavin Family Pavilion

  • LYFE Kitchen
  • Stan's Donuts
  • Sweet Mandy B's
  • WoodWind

Northwestern Medicine Prentice Women's Hospital

  • Dunkin'
  • Smart Market
  • Taste on 2

Northwestern Memorial Hospital Arkes Pavilion

  • Ramen-San

Northwestern Memorial Hospital Feinberg Pavilion

  • Blackwood BBQ
  • Burrito Beach
  • Café L’Appetito
  • FARE
  • Greek Kitchen
  • Subway

Northwestern Memorial Hospital Galter Pavilion

  • Beatrix
  • Beatrix Market
  • Sunnybowls
Services and Amenities Map

Hotels and Lodging

The following hotels are located in the heart of downtown Chicago, within blocks of the Northwestern Memorial Hospital campus. They are also located near a variety of restaurants, public transportation, and the "Magnificent Mile," Chicago's premier shopping district.
Pets Allowed Full Kitchens Shuttle Service

Departments and Services

Main Facility
Northwestern Memorial Hospital

312.926.2000

Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Northwestern Medicine Prentice Women's Hospital

312.926.2000

Location Details
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Emergency Department

312.926.2000

Location Details
Northwestern Memorial Hospital Feinberg Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Olson Pavilion

312.926.2000

Location Details
Allergy and Immunology
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Behavioral Health
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Blood Drives
Northwestern Medicine Prentice Women's Hospital

312.926.2000

Location Details
Cancer Care
Northwestern Medicine Prentice Women's Hospital

312.926.2000

Location Details
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Olson Pavilion

312.926.2000

Location Details
Cardiovascular Care
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Feinberg Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Clinical Genetics
Northwestern Medicine Prentice Women's Hospital

312.926.2000

Location Details
Dermatology
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Diabetes
Northwestern Memorial Hospital Feinberg Pavilion

312.926.2000

Location Details
Ear Nose and Throat (ENT)
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Emergency Medicine
Northwestern Memorial Hospital Emergency Department

312.926.2000

Location Details
Gastroenterology
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Hematology
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Imaging Services
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Northwestern Medicine Prentice Women's Hospital

312.926.2000

Location Details
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Feinberg Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Infectious Disease
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Integrative Medicine
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Lab Services
Northwestern Memorial Hospital Olson Pavilion

312.926.2000

Location Details
Nephrology
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Feinberg Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Neurosciences
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Feinberg Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Nutrition
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Ophthalmology
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Emergency Department

312.926.2000

Location Details
Organ Transplantation
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Orthopaedics
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Emergency Department

312.926.2000

Location Details
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Pain Management
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Pediatrics
Northwestern Medicine Prentice Women's Hospital

312.926.2000

Location Details
Northwestern Memorial Hospital Emergency Department

312.926.2000

Location Details
Primary Care
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Pulmonary
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Rheumatology
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Surgical Services
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Northwestern Medicine Prentice Women's Hospital

312.926.2000

Location Details
Northwestern Memorial Hospital Emergency Department

312.926.2000

Location Details
Northwestern Memorial Hospital Feinberg Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Olson Pavilion

312.926.2000

Location Details
Travel Medicine
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Urology
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Weight Management
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Women's Health
Northwestern Medicine Lavin Family Pavilion

312.926.2000

Location Details
Northwestern Medicine Prentice Women's Hospital

312.926.2000

Location Details
Northwestern Memorial Hospital Arkes Pavilion

312.926.2000

Location Details
Northwestern Memorial Hospital Galter Pavilion

312.926.2000

Location Details
Wound Care
Northwestern Memorial Hospital Feinberg Pavilion

312.926.2000

Location Details

Why Choose Us

Northwestern Medicine is proud to have five hospitals ranked among “America’s Best” including Northwestern Memorial Hospital, the No. 1 hospital in Illinois for 13 straight years (tie), by U.S. News & World Report, 2024 – 2025. Our physicians, care teams and scientists come together every day with a shared commitment to provide excellent patient care.

We seek to improve the health of the patients and communities we serve by delivering a broad range of services with leading medicine and compassion. Because what makes us better, makes you better. ®

Related Resources

Campus Maps: English | Spanish

Downtown Campus Parking Garages